Return/Exchange Policy

We want you to love what you ordered! If something isn’t quite right, we’re happy to offer return and exchanges under the following terms:

Reasons for Return/Exchange:

Return/Exchange Eligibility:

Return/Exchange requests can be made within 7 days of delivery.
The product must be unworn, unused, unwashed, unaltered, undamaged and should retain all original tags.

How to Initiate an Return/Exchange:

To raise an return/exchange request, please visit the following link: awadhikala.com/apps/return_prime
You can choose to exchange your item for a different size or different style.
Alternatively, you can choose to return the items and get store credits in return which can be used for your future purchases.

Return/Exchange Process:

Once your return/exchange request is approved, the item will be picked up from your address within 2-3 days.
In case of exchange, the new item will be dispatched only after we receive the exchanged item.
Please note: Each item is eligible for exchange only once.
In case of returns, store credit will be issued only after we receive the returned item.

Additional Information:

We only offer refunds through store credits currently. You can use them for your future purchases using payment option "Pay via store credit".

If you have any questions or need further assistance, feel free to contact us at awadhikala@gmail.com. We're here to help!

Thank you for choosing us!